Fix or refund please

I understand this issue is under review - I listened to multiple hours of music multiple days this month and the app is only showing a couple minutes on each of those days. If this issue can’t be fixed by the end of the year (the most exciting time of year to analyze our stats!!) could we please get a refund? At least partially? Otherwise our stats (the entire point of this app) are not accurate and we are not receiving the full product we purchased.