Ongoing catalog improvements affecting stats

UPDATED: The stream deletion feature is now live!

App version: 2.1.0+

You can find it in: Settings → Manage streaming history

Important details

Over the past months, we've been fixing issues in our catalog (merging duplicates, splitting incorrect merges, etc.). However, your existing streams were not fully updated along with those fixes. Some streaming history issues are difficult to correct retroactively.

The deletion (of all-time streaming history) + re-import flow is designed to fix the following issues with your streaming history:

  • streams disappearing from tracks/albums

  • drops in stream counts or listening minutes

  • stats showing under the wrong tracks or albums

  • duplicated or inflated streams caused by multiple import attempts or previous import-related issues



    How it works

  1. Delete all your streams via Settings → Manage streaming history

  2. After deletion is complete, request your data from Spotify / Apple Music and re-import it.
    Note: Apple Music re-import requires an active Apple Music subscription

  3. Your streams will go through our updated processing pipeline

This should restore missing data and significantly reduce inconsistencies.

Important notes

  • "All streams" deletion removes everything: all imported and synced streams + imported files

  • Deletion cannot be undone/reverted

  • Deletion usually completes within minutes, but can take longer depending on your data

  • Wait until deletion is fully complete before importing again (the page should show no streams, or ~50 new synced streams while waiting)

  • If sync is enabled, new streams will continue to be tracked after deletion. Any gap in data should be minimal or none

    Thanks for your patience!



    Quick update from the team 👋

We’re currently working on catalog improvements (the artists, tracks, and albums behind your stats), and some fixes have already started rolling out.

Since streaming history is closely connected to the catalog, you might also see some new temporary quirks on top of the issues you’ve already been reporting - like tracks disappearing from your top tracks or stream counts suddenly dropping.

This is expected while we clean up duplicates and wrongly merged items, and improve overall catalog data.

There are still more weeks of work ahead of us, and things may occasionally look a bit unstable while we continue making changes behind the scenes. This work is also laying the groundwork for future streaming history improvements. Once the catalog is in a better place, we’ll be able to move forward with deeper history fixes - and we’re planning to work towards giving you the option to delete your streaming history and re-import it when that stage is ready.

Thanks for your patience while we work on making stats more stable and accurate 🙏

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Status

Open

Board

Announcement

Date

4 months ago

Author

stats.fm product

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